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Frequently Asked Questions
Q: What exactly does Catholic Community Services’ Long Term Care do?
A: We hire, screen, train, and supervise home care workers who provide personal care and homemaker tasks to people who need the assistance to remain independent and in their homes.
Q: Does CCS perform a background check on home care workers?
A: Yes. All new home care workers must pass a Washington State Patrol background check and if they have resided in the State of Washington for fewer than three years an FBI check. Catholic Community Services exceeds the state requirements on background checks because of our concern for the safety of consumers.
Q: Who is responsible for paying taxes, etc?
A: Catholic Community Services is responsible for managing all "employer responsibilities" such as wages, withholding taxes, and on-the-job injuries.
Q: Does Catholic Community Services provide benefits for home care workers?
A: Yes. An essential part of our mission is to provide our employees with health and dental insurance, paid training, travel time, pension, and advancement opportunities.
Q: What if Catholic Community Services cannot provide the care I need?
A: Our professional staff can assist with information referral through our extensive network of resources within CCS and the larger community.
Q: What specific tasks can Catholic Community Services provide?
A: Our home care assistants can provide or assist with:
- Personal Hygiene
- Body Care
- Protective Assistance
- Meal Preparation
- Household Assistance
- Self-Medication Reminders
- Travel to Medical Services
- Overnight/Live-in Care
- Cutting/Splitting Wood
Q: When can the care be provided?
A: We can provide care from two hours a day to 24 hours a day every day of the week.
Q: Where can the care be provided?
A: We can provide the care in all settings the home, an apartment, even in facilities.
Q: Is the service free?
A: Many people qualify for free or reduced-cost services through DSHS. We can make a referral for you.
Q: What if someone doesn’t qualify for DSHS services, but still needs home care?
A: Many insurance companies cover the type of care Catholic Community Services provides, and many people find the rates affordable especially given the cost of alternatives.
Q: Do you provide care only to Catholics?
A: No. We provide care to everyone, regardless of religious beliefs.
Q: How do I find out more?
A: Call Catholic Community Services toll free at 1-877-870-1582.